Wholesale Terms and Conditions
Product
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Dimensions provided are approximate and sizes or colors may vary slightly due to the handmade nature of these products.
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While every effort has been made to accurately represent each item’s color(s) in photographs, please remember that all devices/computer monitors display color differently.
Ordering
PAYMENT
Payment is due in full when placing your order. Payment methods include credit card or PayPal.
ORDER MINIMUMS
Due to COVID-19, order minimums have been temporarily reduced.
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Opening Orders: $150
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Reorders: $75
CONSIGNMENT
Consignment orders are not being considered at this time.
Shipping
LEAD TIME
Current turnaround time is 3-4 weeks from date the order is placed.
SHIPPING COST & METHOD
Buyer is responsible for shipping and handling fees. Shipping cost will be calculated based on weight and charged during checkout. Orders ship via USPS or UPS.
Free shipping is available for orders $750+
Pillows will ship in vacuum sealed bags to reduce bulk and shipping cost. Other accommodations will be considered on a case-by-case basis.
DROP SHIPPING
Drop shipping is not available at this time.
Cancellations & Returns
CANCELLATIONS
Please note that cancellations or changes to your order will need to be submitted within 24 hours of placing your order.
DAMAGES
I will make every effort to provide you with my best products and service in the hope that you will be completely satisfied with your order. If something goes wrong and an item is faulty or damaged in transit, please let me know by email within 10 days of delivery so I can make it right.
Returns/refunds/exchanges can only be accepted on defective merchandise.
Retail Selling
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By purchasing Fluffed Animals items wholesale, you agree to only sell those products at the physical retail location and/or website approved in your Wholesale Application.
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You may not resell Fluffed Animals products through online marketplaces such as Etsy, Amazon, etc.
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You may use my product photos in your promotional materials and on your website. I ask that you please include a tag and/or mention of my brand on any photos used for social media.
By purchasing Fluffed Animals products at wholesale, you agree to the terms above.